Illuminate Your Christmas
Join us on Wednesday 13th November for our annual Christmas Lights Switch On. Here’s everything you need to know…
Event Frequently Asked Questions
1. Why were there no fireworks last year?
Fireworks were canceled due to unexpected wind direction affecting the safety zone. Safety is our top priority.
2. Will there be fireworks this year?
We can’t promise fireworks, but we’re planning a memorable light show with special effects above the city.
3. How are you managing crowd safety?
We’ve implemented gated sections with monitored capacity and an advanced security operation at Lion Walk. Events will also spread across Culver Square, Colchester Market, and Firstsite to reduce crowding.
Event Licensing & Safety Frequently Asked Questions
1. What security measures are in place?
The event site is monitored by SIA-trained guards 24/7, and CCTV recording is active at all times for crime prevention and detection.
2. Where can I report lost property?
Lost property can be reported and collected at the security office.
3. What facilities are available?
We offer accessible toilets, free drinking water, and staff are available to assist with any concerns.
4. What if I feel vulnerable?
Speak to any staff member for help or ask for “Angela” for discreet assistance.
5. How do you manage noise levels?
Regular noise monitoring is conducted by our vendor, following consultants’ guidance to protect nearby residents.
6. What happens if someone misbehaves?
Misbehavior will result in a ban from the event—please act responsibly.